Hotel Bahia Chac Chi
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Your opinion is the most important ⭐

LH

Lindsay Holmen

OK, so this is going to be a long review! We stayed at Hotel Bahia CHAC Chi for 7 days in Isla Mujures. We arrived on the island early in the morning due to a red-eye plane ride. We went straight to the hotel to see if we could drop off our bags before going exploring. The front desk lady, who we now know as Yanin, allowed us to store our bags in the back of the hotel and locked them up for us. I did ask if we could check in any earlier, and she set it up so we could message each other on whatsapp (super handy). We came back after food, and they got us in early. We know this doesn't happen all the time, so we appreciate this. Our stay was wonderful. The cleaners were so good to us! We felt safe. We had an issue while on the island with a cab driver charging us 20000 pesos rather than 200, but both Yanis and Jonathan were SO helpful with getting the issue resolved and helping us get my money back. We truly appreciate all your help. You guys gotta give those two a RAISE! They deserve it! Any questions we had they answered happily! The pool is smaller, but my kids loved it! The location is very close to the ferry, which is handy!!! The one and only complaint I will say, is the traffic is quite loud all night. But thankfully we sleep pretty hard after the sunshine all day!! Thank you for the wonderful stay, Bahia Chac Chi, we will be back!!

VS

Viacheslav Spets

Absolutely fantastic stay! I made a mistake during booking, but the front desk supervisor extremely helpful and accommodating. They handled everything with patience, professionalism, and a warm, welcoming attitude that instantly put me at ease. The hotel itself is spotless, and my ocean-side view from the 3rd floor was exactly what I had envisioned. The location couldn’t be better: close enough to downtown for convenience but just far enough to escape the noise and street sellers. Only a 5-minute walk to Playa Central, 10-15 minutes to Playa Norte, and just 2-3 minutes from the ferry pier. Surrounded by great restaurants and things to do. Highly recommend this place for anyone looking for enjoyable stay!

NT

Nicole Thompson

The room was simple but clean and had a great view. My Shower was amazing. They spent the extra for the shower system. It was a welcome delight after snorkeling. The staff was super helpful and friendly in both English and Spanish. As a female, I felt very safe. The hotel is just a few blocks from everything. I will definitely be back.

S

Sumia P.

Great location. Right next to the ferry terminal and golf cart rental. Our AC didn’t work well the first night but the staff were polite and tried their best to accommodate us. We were given a different room the next day. Not much amenities but we stayed for the connivence and great customer service.

JA

Joel Ayala

A great place to stay on the island, great location, accommodations, and staff. Especially Johnny, he really made us feel welcome.

Bahía Chac Chi


Located in the heart of Isla Mujeres, steps away from downtown restaurants, shopping and entertainment, the main ferry port and the white sands of Isla Mujeres' Playa Norte.


Featuring a contemporary architectural design, Bahía Chac Chi invites its distinguished guests to enjoy its modern facilities, top-of-the-line services and magnificent views of Bahía de las Mujeres, the turquoise waters of the Caribbean and the famous skyline of Cancun's Hotel Zone.